Effective Date: May 1, 2026

Website: https://www.rcmonlinecollege.co.ke

1. Introduction

This Acceptable Use Policy explains the permitted and prohibited uses of the RCM Online College platform, operated by RCM Online College Limited.

This Policy applies to our website, mobile applications, learning management system, student dashboard, courses, downloads, certificates, verification tools, live classes, forums, groups, messaging features, assignments, uploads, and related services.

2. Purpose of This Policy

The purpose of this Policy is to protect the security, integrity, reliability, and educational value of the RCM Online College platform.

All users must use the platform responsibly, lawfully, respectfully, and only for legitimate learning-related purposes.

3. General Acceptable Use

You may use the RCM Online College platform to:

Create and manage your student account.
Enroll in and access approved courses.
Attend live classes and learning sessions.
Access permitted learning materials.
Submit assignments and assessments.
Participate in approved groups, forums, and discussions.
Download materials where downloads are allowed.
View and verify certificates through official RCM Online College systems.

4. Prohibited Platform Misuse

You must not misuse the platform or attempt to interfere with its operation.

Prohibited activities include:

Attempting to hack, disrupt, damage, or compromise the website, app, servers, or systems.
Attempting unauthorized access to another user’s account.
Using bots, scripts, crawlers, scraping tools, or automated systems without permission.
Trying to bypass access controls, course restrictions, payment controls, or security features.
Uploading malware, viruses, harmful code, or suspicious files.
Conducting brute force attacks, credential stuffing, phishing, or password harvesting.
Testing platform vulnerabilities without written permission.
Interfering with live classes, forums, groups, messaging, or certificate systems.

5. Account Sharing and Unauthorized Access

Each student account is intended for personal use by the registered student only.

You must not:

Share your login details with another person.
Allow another person to access your course account.
Sell, rent, lend, or transfer account access.
Use another person’s account.
Create false or duplicate accounts to bypass restrictions.

RCM Online College may suspend accounts suspected of unauthorized sharing, resale, or misuse.

6. Course Content and Learning Materials

Course content is provided for personal learning use only.

You must not:

Copy, resell, redistribute, upload, or publish course materials.
Share videos, PDFs, notes, slides, recordings, assignments, or downloads with unauthorized persons.
Upload RCM Online College materials to social media, file-sharing sites, messaging groups, or third-party platforms.
Record live classes or course videos without permission.
Use RCM Online College content to create competing courses, training services, or commercial materials.

7. Community, Forums, Groups, and Messaging

Users may access community features only for respectful educational interaction.

You must not use groups, forums, comments, messaging, or discussion tools for:

Harassment, bullying, threats, intimidation, or abuse.
Hate speech, discrimination, or offensive content.
Spam, scams, phishing, or suspicious links.
Unauthorized advertising or promotions.
Sharing private information about another person without permission.
Impersonating another student, tutor, staff member, or institution.
Disrupting learning discussions or live sessions.

8. Uploads and User Content

Where uploads are allowed, users must upload only lawful, safe, relevant, and appropriate content.

You must not upload:

Malware, harmful files, or executable threats.
Copyrighted content that you do not have permission to use.
False, misleading, or fraudulent documents.
Offensive, abusive, obscene, or discriminatory content.
Personal information of another person without permission.
Materials intended to cheat, manipulate results, or mislead tutors.

9. Academic Misuse

Students must use the platform honestly and in line with academic integrity standards.

The following are prohibited:

Cheating in quizzes, assignments, or assessments.
Submitting work completed by another person.
Plagiarism or copying without proper acknowledgement.
Sharing assessment answers.
Manipulating course progress or completion records.
Using another person to attend, submit, or complete coursework on your behalf.
Attempting to obtain certificates dishonestly.

10. Certificate and Verification System Misuse

You must not misuse RCM Online College certificates or verification systems.

Prohibited conduct includes:

Altering or forging certificates.
Using a certificate issued to another person.
Creating fake certificate numbers or verification codes.
Misrepresenting certificate status, course completion, or qualification.
Attempting to manipulate certificate verification results.
Scraping, bulk extracting, or abusing the certificate verification system.

The official certificate verification page is:

Certificate Verification

11. Payment and Commercial Misuse

You must not misuse payment systems, course purchases, discounts, refunds, or access rights.

Prohibited conduct includes:

Fraudulent payments.
Improper chargebacks or payment reversals after accessing services.
Using stolen payment information.
Reselling course access without permission.
Using coupons, offers, or promotions in an unauthorized way.
Creating multiple accounts to exploit offers or bypass restrictions.

12. App and Device Misuse

When using the RCM Online College Android or iOS application, you must not:

Reverse engineer, decompile, modify, or tamper with the app.
Bypass app security, download restrictions, or access controls.
Use modified, cracked, or unauthorized versions of the app.
Interfere with app updates, notifications, downloads, or authentication.
Use the app in a way that violates Apple App Store or Google Play policies.

13. Security Monitoring and Enforcement

RCM Online College may monitor platform activity to protect users, systems, courses, certificates, payments, and academic records.

Where misuse is suspected, RCM Online College may take action including:

Issuing a warning.
Removing content.
Restricting access to features.
Suspending course access.
Suspending or terminating an account.
Revoking or invalidating certificates.
Blocking devices, IP addresses, or accounts.
Reporting unlawful conduct to relevant authorities where necessary.
Taking legal action where appropriate.

14. Reporting Misuse

If you notice suspicious activity, abuse, cheating, certificate fraud, unauthorized access, harmful content, or platform misuse, report it to RCM Online College.

Email: [email protected]
Phone: +254719525000

15. Relationship With Other Policies

This Acceptable Use Policy should be read together with our Terms of Service, Privacy Policy, Refund & Rescheduling Policy, Account Deletion Policy, Cookie Policy, Community Guidelines & Student Code of Conduct, and Certificate Verification Policy.

16. Changes to This Policy

RCM Online College may update this Acceptable Use Policy from time to time to reflect changes in our platform, technology, services, legal requirements, app store requirements, or security practices.

The updated version will be posted on our website.

17. Contact Information

For questions about this Acceptable Use Policy, contact us through:

RCM Online College Limited
Commonwealth House, 5th Floor, Moi Avenue
Nairobi, Kenya
Email: [email protected]
Phone: +254719525000
Website: https://www.rcmonlinecollege.co.ke