Effective Date: May 1, 2026
Website: https://www.rcmonlinecollege.co.ke
1. Introduction
This Certificate Verification Policy explains how RCM Online College Limited, trading as RCM Online College, issues, manages, verifies, corrects, suspends, or revokes certificates issued through its website, mobile applications, learning management system, and related services.
This Policy applies to certificates issued for eligible courses completed through RCM Online College.
2. Purpose of Certificate Verification
The certificate verification system is designed to help students, employers, institutions, regulators, and other authorized third parties confirm whether a certificate presented as issued by RCM Online College is genuine.
The system supports academic integrity, reduces certificate fraud, and protects the credibility of RCM Online College qualifications.
3. Certificate Issuance
RCM Online College may issue digital certificates to students who successfully complete eligible courses and meet the applicable completion requirements.
Certificate issuance may depend on:
- Successful course completion.
- Completion of required lessons, quizzes, assignments, or assessments.
- Payment confirmation.
- Compliance with academic integrity rules.
- Compliance with RCM Online College policies.
- System verification and administrative checks.
4. Automatic Certificate Generation
Some certificates may be generated automatically through the RCM Online College learning management system after the student meets the course completion requirements.
Automatic generation does not prevent RCM Online College from later reviewing, correcting, suspending, or revoking a certificate where an error, fraud, policy violation, or academic integrity issue is discovered.
5. Certificate Serial Numbers
Each certificate may be assigned a unique certificate serial number, certificate ID, verification code, or similar identifier.
This identifier is used to support certificate verification, fraud prevention, record tracking, and authenticity confirmation.
Students should not alter, remove, duplicate, or misuse certificate serial numbers.
6. Certificate Verification Process
RCM Online College provides an official online certificate verification system through the following verification page:
Certificates may be verified using the certificate serial number, verification code, certificate ID, or other required identifier issued with the certificate.
Users seeking to verify a certificate should enter the requested verification details into the official certificate verification page.
The verification system may confirm whether:
- The certificate exists within RCM Online College records.
- The certificate remains valid.
- The certificate matches the submitted verification information.
- The certificate has been corrected, suspended, revoked, or invalidated.
7.1 Information Displayed During Verification
For verification purposes, the system may display limited certificate information, such as:
- Name of the certificate holder.
- Course or program completed.
- Certificate serial number or verification code.
- Date of issue.
- Verification status.
- Validity status, where applicable.
RCM Online College will aim to display only information reasonably necessary to confirm certificate authenticity.
7.2 Official Verification Page Usage
The official RCM Online College certificate verification portal is available at:
The verification portal is intended for legitimate educational, employment, professional, compliance, and authenticity verification purposes.
Users of the verification portal agree not to:
- Attempt unauthorized access to verification systems.
- Use automated scraping tools, bots, or bulk extraction tools.
- Misuse certificate verification information.
- Attempt to manipulate verification outcomes.
- Use verification data for unlawful, fraudulent, or abusive purposes.
RCM Online College may restrict, monitor, suspend, or block misuse of the verification system where necessary to protect platform integrity, certificate security, student privacy, or institutional records.
8. Invalid, Suspended, or Revoked Certificates
RCM Online College may mark a certificate as invalid, suspended, cancelled, corrected, or revoked where:
- The certificate was issued in error.
- The student did not meet course completion requirements.
- The student engaged in cheating, plagiarism, impersonation, or academic misconduct.
- The student provided false or misleading registration information.
- The certificate was altered, forged, duplicated, or misused.
- Payment was reversed, disputed, fraudulent, incomplete, or cancelled.
- The certificate was generated through system misuse or unauthorized access.
- RCM Online College is legally required to withdraw or correct the certificate.
9. Corrections to Certificate Details
If a student notices an error on a certificate, such as spelling mistakes, incorrect course title, or incorrect issue date, the student should contact RCM Online College for review.
RCM Online College may request proof of identity, enrollment details, payment confirmation, or other supporting information before making corrections.
Certificate corrections are subject to administrative approval.
10. Use of Certificates
Students may use valid certificates for personal, academic, professional, employment, or verification purposes.
Students must not:
- Alter certificate details.
- Create fake copies of certificates.
- Use another person’s certificate as their own.
- Misrepresent the course completed.
- Misrepresent the issuing institution.
- Share invalid or revoked certificates as valid.
11. Employer and Third-Party Verification
Employers, institutions, recruiters, licensing bodies, agencies, and other authorized third parties may verify certificate authenticity using the official RCM Online College verification page:
Third parties should rely only on verification information obtained through official RCM Online College channels.
Where additional review, clarification, or manual verification is required, third parties may contact RCM Online College directly using the contact details provided in this Policy.
12. Privacy and Data Protection
Certificate verification involves limited processing of certificate-related personal information.
RCM Online College may retain certificate records for verification, academic integrity, fraud prevention, legal compliance, institutional record keeping, and dispute resolution purposes.
Certificate verification records may be retained even if a student later deletes their account, where retention is necessary to preserve the integrity of issued certificates or prevent fraud.
This Policy should be read together with our Privacy Policy.
13. Certificate Verification Limitations
RCM Online College makes reasonable efforts to maintain accurate certificate verification records. However, temporary unavailability, technical errors, maintenance, system updates, incorrect data entry, or connectivity problems may affect verification results.
If a certificate cannot be verified online, users may contact RCM Online College for manual review.
14. Misuse and Fraud Prevention
RCM Online College may investigate suspected certificate fraud, unauthorized certificate alteration, forged certificates, misuse of verification codes, or improper claims of certification.
Where misuse is confirmed, RCM Online College may take appropriate action, including certificate revocation, account suspension, reporting to relevant authorities, or legal action where necessary.
15. Relationship With Other Policies
This Certificate Verification Policy should be read together with our Terms of Service, Privacy Policy, Refund & Rescheduling Policy, Account Deletion Policy, Cookie Policy, and Community Guidelines & Student Code of Conduct.
16. Updates to This Policy
RCM Online College may update this Certificate Verification Policy from time to time to reflect changes in our learning platform, certificate system, verification process, legal requirements, or academic procedures.
The updated version will be posted on our website.
17. Contact Information
For certificate verification inquiries, certificate correction requests, suspected certificate fraud, or questions about this Policy, contact us through:
RCM Online College Limited
Commonwealth House, 5th Floor, Moi Avenue
Nairobi, Kenya
Email: [email protected]
Phone: +254719525000
Website: https://www.rcmonlinecollege.co.ke