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8.6 KRA structure – Large Tax Payer and Medium Tax Payer organisations

The Kenya Revenue Authority (KRA) is the government agency responsible for the administration of taxes in Kenya. It classifies taxpayers into different categories based on their size, turnover, and other criteria. The structure for large taxpayers and medium taxpayers may differ in terms of their interactions with KRA and the level of support they receive. Here’s an overview of the KRA structure for large taxpayers and medium taxpayers:

1. Large Taxpayers: Large taxpayers are generally organizations with significant turnover, complex operations, and a substantial impact on the economy. The KRA provides dedicated services and support to large taxpayers to ensure efficient compliance and revenue collection. The structure for large taxpayers includes:

  • Large Taxpayer Office (LTO): KRA has established a separate Large Taxpayer Office to handle the affairs of large taxpayers. This office serves as a single point of contact for all tax matters.
  • Key Account Managers: Large taxpayers are assigned key account managers who act as liaisons between the taxpayer and KRA. These managers provide personalized assistance, address concerns, and facilitate communication.
  • Tailored Services: KRA offers specialized services to large taxpayers, including expedited processing, facilitation of customs clearance, and support in tax planning and compliance.
  • Risk Management: KRA focuses on risk-based auditing for large taxpayers, using data analytics and intelligence to identify potential non-compliance and areas requiring closer scrutiny.
  • Training and Capacity Building: KRA provides training and capacity-building programs to large taxpayers to enhance their understanding of tax regulations and compliance requirements.

2. Medium Taxpayers: Medium taxpayers are organizations that fall between the category of large taxpayers and small taxpayers. They may have moderate turnover and complexity in their operations. The structure for medium taxpayers includes:

  • Medium Taxpayer Offices: KRA may establish dedicated Medium Taxpayer Offices to serve the needs of medium taxpayers. These offices offer a more focused approach to compliance and support.
  • Account Managers: Medium taxpayers may have account managers assigned to them to provide guidance and assistance with tax-related matters.
  • Compliance Support: KRA offers support and guidance to medium taxpayers to ensure they meet their compliance obligations, file accurate returns, and make timely payments.
  • Training and Education: KRA may conduct training sessions and workshops to educate medium taxpayers about tax regulations and best practices for compliance.
  • Facilitated Services: Medium taxpayers may benefit from expedited processing, streamlined procedures, and assistance with customs and trade-related matters.