Lesson 1 of 0
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1.3 Levels of management

  1. Top-level management/ Administrative level

They coordinate services and are keen on planning. It is made up of the Board of Directors, the Chief Executive Officer (CEO), the Chief Financial Officer (CFO) and the Chief Operating Officer (COO) or the President and the Vice President.

Functions performed by the top-level management

  • To lay down the policies and objective of the organization
  • Strategizing the plans of the enterprise and aligning competent managers to the departments or middle level to carry them out.
  • Keeping the communication between the enterprise and the outside world.

 

  1. Middle level of management/Executory level

They are subordinates of the top-level management and are responsible for the organization and direction of the low-level management.

Functions;

  • To carry out the plans of the organization according to policies and directives laid down by the top-level management.
  • To organize the division or departmental activities.
  • To be an inspiration or create motivation for junior managers to improve their efficiency.

 

  1. Lower level of management/ supervisory level/ operative level

They oversee and direct the operative employees. They spend most of their time addressing the functions of the firm, as instructed by the managers above them.

Functions;

  • To ensure quality and be responsible for the production quantity.
  • To communicate the goals and objective of the firm laid down by the higher level
  • To give periodic reports of the workers to the higher-level managers.
  • To give instruction and guided direction to workers on their day to day jobs.